Intelligent Automation
| Business Process Management | ✓ Process Dashboard ✓ Generic Processes ✓ Process Tracking ✓ Process Categorization ✓ Process Segmentation ✓ Process Analytics |
✓ Issue and Ticket Management ✓ Process & Task Reports and Widgets ✓ Survey Management ✓ Process Accounting ✓ Process Templates ✓ Process Scheduling |
| Workflow Automation | ✓ Workflow Designer (BPMN 2.0) ✓ Workflows Repository ✓ Workflow Condition Editor ✓ Workflow Stage Assignments ✓ System Notifications and Emails ✓ Rule-based decisions ✓ Field Validations ✓ Show-hide Rules ✓ Workflow Versioning ✓ RESTful Web Services ✓ Custom Process and Task Forms |
✓ User Role Management ✓ Process Mapping ✓ Business Process Document ✓ Email Integration ✓ Task integration ✓ Notification Services ✓ Workflow analytics ✓ Workflow testing ✓ Workflow Simulation |
| RPA/AI | ✓ Integration with any RPA provider ✓ Comidor built-in RPA components ✓ RPA Caller ✓ RPA Receiver ✓ RPA Selenium ✓ File Reader ✓ Document Creator ✓ Sentiment analysis ✓ ML Text Classification ✓ ML Predictive Models |
✓ Digital Signatures ✓ Excel Parser ✓ Message Queues ✓ Web Scrapping ✓ Optical character recognition ✓ Graph Creator ✓ Decision making and Reasoning ✓ Integration with AI services and components |
| Advanced Case Management | ✓ Integration of data, content and people ✓ Assignments and responsibilities ✓ Form-based workflows ✓ Rule-driven workflows |
✓ Ad Hoc Tasks ✓ Automation capabilities through templates ✓ Link with Document and Content ✓ Mobility |
| Process Intelligence | ✓ Systematic collection and process data ✓ Visualization of process data ✓ Time, people and budget ✓ Process dashboards |
✓ Process reports and widgets ✓ Key performance indicators on processes ✓ Live and analytical process insights |
Enterprise Low-Code
| App Builder | ✓ Data integration ✓ New Data Table design ✓ Form designer ✓ Spreadsheet designer ✓ Table view designer ✓ Widget designer ✓ User Tabs ✓ Form Customization ✓ App Creation in 4 steps with NLP ✓ Embedded data storage |
✓ Event Manager ✓ Event Scripts ✓ Scripting and high-level coding ✓ Drag and Drop interface ✓ Background services ✓ Reports designer ✓ Application lifecycle management ✓ Public Forms ✓ App initiation from incoming email |
| App Marketplace | ✓ Business Low-code apps ✓ People Management workflows ✓ Customer Success workflows |
✓ Supply Chain-Logistics workflows ✓ Accounting & Logistics workflows ✓ Generic workflows |
Enterprise Architecture
| Enterprise Canvas | ✓ Operational diagram ✓ Drag and drop Objects ✓ Connected Departments and Operations |
✓ Process Map with Workflows ✓ Process Documentation ✓ Adaptation to any need and architecture |
| Business Performance | ✓ Objectives and targets ✓ KPIs based on corporate ✓ Team or personal objectives |
✓ Calculations based on any type of Process ✓ Virtual monetary units ✓ Automated calculations |
| Business and IT Setup | ✓ Organizational chart ✓ Countries and time zones ✓ Offices & Departments ✓ Languages and Currencies ✓ Operating model ✓ Regional settings ✓ User Roles and User Activities |
✓ Users, Guests and Robots ✓ User groups and virtual groups ✓ Application Rights ✓ Products & Services ✓ Accounts ✓ Assets |
| Reports and Analytics | ✓ Customized Dashboards ✓ Reports ✓ Views ✓ Widgets ✓ User defined fields |
✓ Table views ✓ Graph views ✓ Cards views ✓ Map views ✓ Filter Management |
Digital Workplace
| Enterprise Collaboration | ✓ Customizable home dashboards ✓ 360° monitoring ✓ Task Management ✓ Personal and team interactive Calendars ✓ Complete to-do dashboards ✓ Customized Timesheets ✓ Workload management ✓ Event management ✓ Email integration |
✓ Internal and instant messaging ✓ Smart notifications ✓ News and alerts ✓ Text Chat and Video Conferencing ✓ Account and Contact management ✓ Access rights based on user/team/role |
| Files and Content Management | ✓ Files and Document management ✓ All file operations available ✓ Version management ✓ Link with any Comidor record |
✓ Link with any Comidor process ✓ DMS Integration with Dropbox, Google Drive, Box ✓ Document audit in workflows |
| Knowledge Base System | ✓ Knowledge base with Q&As ✓ AI assistant chatbot ✓ Search capability |
✓ Embedded Wikis ✓ Topics and Discussion boards ✓ Links and Tags |
Data Management
| Data Modeling | ✓ Point and click logical modeling ✓ Master and reference data ✓ Built in logging and auditing of data changes ✓ Risk and compliance requirements |
✓ Data archiving strategy for data migration ✓ Data deployment ✓ Single data file to deploy to production |
| Golden Record Management | ✓ Master data matching and linking ✓ Data Verification ✓ Data Standardization |
✓ Third-party data services for quality improvement ✓ Foundation for consent management |
| Stewardship and Governance | ✓ Data applications for different business audiences ✓ Data applications for different data domains ✓ Configurable home page ✓ Configurable forms |
✓ Full audit trail of all changes made in the system ✓ Workflow tasks ✓ Email notifications ✓ Embedded reporting and analytics |
| Integration Management | ✓ Web service generator ✓ Soap and REST services ✓ Codeless integration to enterprise applications ✓ Configurable connections to other applications |
✓ Transfer map definition ✓ Field mapping definition between applications |
Business Apps
| Project Management | ✓ Projects ✓ Work Packages ✓ Gantt charts and Kanban boards ✓ Requirements and Deliverables ✓ Personnel Booking Approvals ✓ Rag status Parameters ✓ Risk Management ✓ Progress Management |
✓ Customer Complaints ✓ Lessons Learned ✓ Project Actions ✓ Expenses Approvals ✓ Task Approvals ✓ Project Accounting ✓ Earned Value Analytics ✓ Asset Management |
| People Management | ✓ Personnel management ✓ Job titles and activities ✓ Skills management ✓ Leave and Absence Management |
✓ Employee Requests ✓ Trainings ✓ Surveys ✓ Recruitment and retiring processes |
| Customer Success | ✓ Lead generation ✓ Opportunity management ✓ Campaigns and Surveys ✓ Support tickets ✓ Account Timesheets |
✓ Opportunity Timesheets ✓ Quotation and Contract Management ✓ Products and pricelists ✓ Sales funnel and pipelines ✓ Reports and analytics |
Add-ons
| Our Add-ons | ✓ Tools and Utilities for various purposes ✓ Mail services integration |
✓ Task management integration ✓ Active Directory integration |
Security
| Security Features | ✓ ISO27001 ✓ ISO9001 ✓ Application Rights ✓ Data Access Rights ✓ Role based access control ✓ Full disk encryption ✓ File-level encryption ✓ Database column-level encryption |
✓ SSL encryption ✓ IaaS provider ✓ Firewall ✓ OS Firewalls ✓ Web application firewalls ✓ Antivirus ✓ Antispam ✓ Built-in disaster recovery capabilities |
General Features
| Cloud Admin | Optional |
| Installation | Public /Private /On-Premise |
| Environments | Dev /Test / Production |
| Customization | Optional |
| Support / SLA | Standard/Premium/Custom |
| Training | Optional |
| Onboarding | Optional |